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BetterLesson Site Currently Down

April 21, 2011

Update 4/23/11: We wanted to send you a quick update that our Amazon server cluster continues to be down as of this morning. Our tech team is working to bring the site back manually and is on pace to do so by midday tomorrow (Sunday). Again, many apologies for this huge inconvenience. We will be taking many measures to ensure it never happens again. Please don’t hesitate to reach out to us (using the email link on our home page) if you have any questions.

Love,

The BL Team

 

Update 4/22/11: We want to update you on the status of BetterLesson. Due to the outage Thursday at Amazon’s web servers, we are still offline. The latest messages from Amazon are that significant progress has been made, but that we still may be waiting for a good amount of the day before a full fix is in place.

Like many other organizations, we rely on Amazon for its highly-regarded and (until this outage) reliable services. You can read in the Washington Post and Wall Street Journal about the major disruption this outage has caused across the web.We’re deeply sorry for the inconvenience this creates for teachers. We’re doing everything we can to resolve this issue from our end, and we’ll keep you posted on our progress.

Love,

The BL Team

 

From 4/21/11: The BetterLesson site is currently down due to an Amazon Web Services (AWS) issue. Thousands of sites right now (some notables include Quora, Foursquare & Reddit) are also experiencing Amazon-related outages. We’re in contact with AWS and will get the site back up and running as soon as they resolve the problem.

We want to note that Amazon has been a great partner for BetterLesson and is among the most popular and reliable hosting services. This is not in any way a common occurrence. Here’s a brief news article about the outage.

Thanks for your patience! We apologize for the inconvenience, and we’ll keep you posted.

Love,

The BL Team

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